Pat Christie, Director of Libraries and Academic Support Services, University of the Arts London "The project to implement RFID technology in all our libraries at University of the Arts London in 2011 benefited greatly from the insights of Mick Fortune, an industry expert, who helped clarify our requirements and provided relevant and timely guidance. The advice he provided throughout the project, based on his extensive knowledge of trends in the global RFID market and his understanding of data standards, helped us to make effective and appropriate choices and achieve a successful outcome."